On the day the nation goes to the polls to decide the fate of Britain (we’re neutral if you’re asking) we are working hard towards the 4th July.

No, not independence day, but the day we change our core 30 year old operational system to a new system which is more dynamic and even more customer focused.

From listening to our Clients and where they feel they would like improvements we have acted and on the 4th July the changes will be implemented.

It’s been a challenge to finalise the processes and short term we expect further challenges as we make tweaks to the process from feedback. We have a vision of providing the best service in our sector and proving it – this is phase I.