In the diverse landscape of modern business, success can take many forms, ranging from flourishing local operations to expansive international ventures. For those looking to broaden their reach, venturing into international markets presents a compelling opportunity to tap into new customer bases, source cost-effective raw materials, and build robust networks.

The digital age, facilitated by the internet, has dramatically simplified the process of establishing a presence in international markets, enabling businesses to forge more profitable connections with greater ease than ever before. Nonetheless, navigating the complexities of global trade is not without its hurdles. Perhaps chief amongst them is international borders, which can come with associated taxes, tariffs and other barriers to trade.

For small to medium-sized businesses, this administrative headache can be a big obstacle. Without the benefit of an in-house legal team to negotiate import and export duties, meet compliance and tick the right boxes, it can often seem prohibitively difficult and expensive to ship abroad. However, there is another way of operating which gives you access to international markets while removing the need for stacks of admin: it’s called an international customs broker.

Below you can find some very good reasons why a cross-border customs broker might be fundamental to your success.

Duties And Taxes

Import duties and taxes generally vary by country and with the type of goods being transported. Calculating and paying the correct amount of tax of duty is fundamental to the customs clearance process. In addition, each country has its own set of customs regulations and requirements, and it is crucial to understand and comply with these regulations to avoid delays, fines or confiscation of the goods. Fall foul of the regulations and you could find your shipment stalled at the border for an indeterminate time.


Cross-border shipments can require a huge range of documents such as a bill of lading, commercial invoice, packing list and more. In the case of food and drink, possibly health and sanitary certificates will be required too. Knowing what certification is needed and how to fill it in and file it correctly can be key to a smooth border crossing.


International shipping requires coordination with exporters, importers, freight carriers and customs authorities. Effective communication and coordination are vital for a smooth customs clearance process, and this is where an international customs broker can really help.

Knowledge And Experience

Experienced customs brokers have established relationships with customs authorities and other entities. These relationships can be beneficial in facilitating smoother clearance and resolving issues that may arise, which is why an experienced customs broker comes highly recommended.

Value For Money

While there are costs associated with hiring a customs broker, they can save money in the long run. Their expertise in tariff and duty minimisation strategies can significantly reduce the expenses associated with importing goods. So, rather than asking how much does a customs broker charge in the UK, what you should really be asking is how much time, effort and money they might be able to save you as you build your business.

Reach out to Jordon Freight today and let our in-house expert international customs brokers handle the complexities of your cargo shipments. Get in touch with our team either via our website or by giving us a call on 01394 332417.

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